Thank you for your interest in virtual card payments. In addition to faster and more secure payments, you will have complimentary 24/7 access to our new virtual card payment portal with visibility to invoices and payment status. Once you activate your account with Store Financial you will begin receiving your e-payments.

Start the enrollment process

Please provide AR/billing contact information below:

What happens next?

After submitting, a representative from our partner, Store Financial, will call the AR/billing contact you listed within 48 hours to complete the enrollment process.

This personal touch ensures you get all your questions answered, and verifies we have all the correct information needed to process and send payments.

Once enrollment is complete, your next payment from KidsTLC will be delivered via Store Financial's secure payment network to the AR/billing email address, plus you'll be granted access to our new accounts virtual card payment portal.

Frequently Asked Questions

What is the Supplier Payment Program?

The Supplier Payment Program is an electronic accounts payable process that enables suppliers to receive ongoing payments with a single-use card number via email. The supplier enters the card number into their card payment system each time an invoice is paid. The card number is valid for one payment only and expires after each use.

Why should I enroll?

Simply stated, our program benefits every supplier by providing faster and more secure payments with rich remittance advice tying back to a specific invoice or work order for easy reconciliation. No more time is wasted tracking down payment details or cashing checks. Included in the program is self-service access into an online portal for all payment history and current transaction activity.

What is a virtual card?

A virtual card is a single-use digital card issued to a supplier via email. It includes a secure 16-digit payment number that uses the same network as a credit card transaction. Virtual cards have less risk and costs associated than issuing check or ACH, plus they’re easily accepted by any supplier already accepting cards.

How do I process a virtual card?

Simply enter into your point-of-sale (POS) terminal the six digits provided in your enrollment email, plus the remaining 10 digits provided on each notification. If your POS terminal requires the CVV or expiration date, those will also be provided in your payment notification email. Cards will process as soon as the information is entered and you will receive payment within your standard credit card settlement process.

When will I get my first payment?

Once enrolled, you will begin receiving virtual card payments on the next payment cycle you have set up with your client.

What is included in my payment notification?

You will receive a direct, PCI compliant notification via the email address provided at the time of enrollment. This will contain redemption instructions, vital payment information and remittance detail. Each notification will only include the last 10 digits of the card number for security reasons. The first six numbers are provided at the time of enrollment and will always be the same for processing each payment.

What if a transaction fails?

If you are unable to process the card, please call Store Financial at 1-866-979-8737 or email supplierpayments@storefinancial.com. Please have your card number available for the Store Financial team to be able to provide assistance.

Can I access my payment activity and history online?

Yes, access to all your payment history and current transaction activity is available through our self-service supplier portal. Once enrollment is completed you will be sent an invitation and instructions for activating your account.

What level of support will I receive?

A Store Financial representative is available 24/7 to handle all your inquiries at 1-866-979-8737. Additionally, you can email a member of the supplier payments team at supplierpayments@storefinancial.com.

What if I can’t process credit cards, can I still participate?

Yes, Store Financial has the ability to set up any supplier with a merchant relationship, which will allow Store Financial virtual cards to be processed and funds to be remitted into your bank account.

How much does the program cost?

The cost to you depends on your current contract with your merchant acquiring organization. Your normal credit card processing fees will apply when the virtual card is processed.

What if I’m not the correct person to authorize enrollment, but I know who can?

Please call Store Financial at 1-866-979-8737 or email supplierpayments@storefinancial.com. Be sure to include the name of your client that’s requesting your company’s participation in the program, plus the new contact person’s information. This information will be entered into the supplier payments portal and the new contact will receive a confirmation email to login to their account.

Ask a question

Thank you for your interest in virtual card payments. In addition to faster and more secure payments, you will have complimentary 24/7 access to our new virtual card payment portal with visibility to invoices and payment status. Once you activate your account with Store Financial you will begin receiving your e-payments.

Start the enrollment process

Please provide AR/billing contact information below:

What happens next?

After submitting, a representative from our partner, Store Financial, will call the AR/billing contact you listed within 48 hours to complete the enrollment process.

This personal touch ensures you get all your questions answered, and verifies we have all the correct information needed to process and send payments.

Once enrollment is complete, your next payment from KidsTLC will be delivered via Store Financial's secure payment network to the AR/billing email address, plus you'll be granted access to our new accounts virtual card payment portal.

Frequently Asked Questions

What is the Supplier Payment Program?

The Supplier Payment Program is an electronic accounts payable process that enables suppliers to receive ongoing payments with a single-use card number via email. The supplier enters the card number into their card payment system each time an invoice is paid. The card number is valid for one payment only and expires after each use.

Why should I enroll?

Simply stated, our program benefits every supplier by providing faster and more secure payments with rich remittance advice tying back to a specific invoice or work order for easy reconciliation. No more time is wasted tracking down payment details or cashing checks. Included in the program is self-service access into an online portal for all payment history and current transaction activity.

What is a virtual card?

A virtual card is a single-use digital card issued to a supplier via email. It includes a secure 16-digit payment number that uses the same network as a credit card transaction. Virtual cards have less risk and costs associated than issuing check or ACH, plus they’re easily accepted by any supplier already accepting cards.

How do I process a virtual card?

Simply enter into your point-of-sale (POS) terminal the six digits provided in your enrollment email, plus the remaining 10 digits provided on each notification. If your POS terminal requires the CVV or expiration date, those will also be provided in your payment notification email. Cards will process as soon as the information is entered and you will receive payment within your standard credit card settlement process.

When will I get my first payment?

Once enrolled, you will begin receiving virtual card payments on the next payment cycle you have set up with your client.

What is included in my payment notification?

You will receive a direct, PCI compliant notification via the email address provided at the time of enrollment. This will contain redemption instructions, vital payment information and remittance detail. Each notification will only include the last 10 digits of the card number for security reasons. The first six numbers are provided at the time of enrollment and will always be the same for processing each payment.

What if a transaction fails?

If you are unable to process the card, please call Store Financial at 1-866-979-8737 or email supplierpayments@storefinancial.com. Please have your card number available for the Store Financial team to be able to provide assistance.

Can I access my payment activity and history online?

Yes, access to all your payment history and current transaction activity is available through our self-service supplier portal. Once enrollment is completed you will be sent an invitation and instructions for activating your account.

What level of support will I receive?

A Store Financial representative is available 24/7 to handle all your inquiries at 1-866-979-8737. Additionally, you can email a member of the supplier payments team at supplierpayments@storefinancial.com.

What if I can’t process credit cards, can I still participate?

Yes, Store Financial has the ability to set up any supplier with a merchant relationship, which will allow Store Financial virtual cards to be processed and funds to be remitted into your bank account.

What if I’m not the correct person to authorize enrollment, but I know who can?

Please call Store Financial at 1-866-979-8737 or email supplierpayments@storefinancial.com. Be sure to include the name of your client that’s requesting your company’s participation in the program, plus the new contact person’s information. This information will be entered into the supplier payments portal and the new contact will receive a confirmation email to login to their account.

Ask a question